Industry Development

FCCA provides expert guidance to help destinations, ports and tour operators grow cruise tourism. We make the Caribbean and Latin America a better place to cruise, and a better place to do business.

The Caribbean is home to the world's #1 cruise region

FCCA destinations and partners enjoy a number of advantages, including:

Access to the decision-makers at the world’s leading cruise lines
The most visited cruise region on the planet, with year-round deployment
Proven destination development programs for ports of every size
Hands-on training for port, tourism and tour operator teams
Guidance on safety, security and operational best practices
A collaborative network of governments, ports and private-sector partners
Research and data that help destinations plan and invest with confidence

Cruise ship in port

FCCA Resources

The Caribbean and Latin America don’t hold their place as the world’s leading cruise region by accident.

Every day, FCCA works alongside member cruise lines, governments and local stakeholders to make sure destinations are ready to welcome guests – from berth capacity and port operations to shore excursions and the people who deliver them. Our industry development programs cover the full lifecycle of a destination, from first-call planning to long-term growth.

Our role is to connect you with the right programs, experts and cruise line executives, and to serve as a trusted advocate with deep knowledge of the cruise landscape.

Port and destination planning

Destination & Port Development

FCCA helps destinations grow cruise tourism in a way that benefits local communities, businesses and guests. Our programs bring cruise line operations and itinerary planners together with port and tourism leaders to identify opportunities and close gaps.

Ports & Destinations – Destination assessments, port visits and itinerary planning support that help ports attract new calls and grow existing ones.
Shore Excursions & Tour Operations – Guidance on developing, pricing and delivering tours that meet cruise line standards and deliver memorable guest experiences.
Safety & Security – Operational best practices, security reviews and coordination with cruise line teams to keep guests, crew and communities safe.
Infrastructure Planning – Advice on berth, terminal and transportation investments so destinations can handle the ships and guest volumes of today and tomorrow.

Explore our member cruise lines

Training workshop

Training, Workforce & Partnerships

Great destinations are built by great people. FCCA invests in the teams on the ground, and in the partnerships that connect the public and private sectors.

Training & Outreach – Customer service, tour guide and destination workshops delivered locally, tailored to the needs of each port and community.
Workforce Development – Programs that build the local talent pipeline, from hospitality training to career pathways onboard and ashore.
Strategic Partnerships – Collaboration between cruise lines, governments, tourism boards and suppliers to align goals and move projects forward.
Community Engagement – Initiatives that help residents and local businesses share in the benefits of cruise tourism.

Questions? Contact our team

Cruise-Ready Destinations

FCCA’s destination readiness framework helps ports and tourism boards benchmark their infrastructure, services and guest experience against cruise line expectations.

Learn more